Terms of Service

By using our website and placing an order, you agree to the following Terms of Service. Please read these terms carefully before purchasing any service.

1. Acceptance of Terms

By placing an order through our website, you confirm that you have read, understood, and agreed to all of the Terms of Service listed on this page, whether or not you have reviewed them in full. These terms apply to all users and all orders placed through our website.

2. Changes to the Terms of Service

We reserve the right to modify, update, or replace these Terms of Service at any time without prior notice. It is the customer's responsibility to review the Terms of Service before placing each order. Continued use of our website after any changes have been published constitutes acceptance of the updated terms.

3. Compliance With Third-Party Platforms

You agree to use our services in accordance with the applicable rules, policies, and Terms of Service of the social media platforms or websites associated with your order. We are not responsible for changes to third-party platform policies that may affect the delivery, performance, or availability of our services.

4. Service Prices

All service prices are subject to change at any time without prior notice. Price changes will not affect orders that have already been successfully placed and paid for, unless otherwise stated.

5. Delivery Times

We do not guarantee an exact delivery time for any service. All delivery times displayed on our website are estimates and may vary depending on order volume, service availability, platform changes, technical issues, or other circumstances beyond our control. Delays do not automatically qualify an order for a refund.

6. Service Fulfillment

We make every reasonable effort to deliver the service purchased by the customer according to the selected package and its description. However, we reserve the right to change the delivery method or service type when reasonably necessary to complete an order or maintain service availability, provided that the replacement service is reasonably comparable.

7. Refunds and Cancellations

Refunds and cancellations are handled in accordance with our Refund Policy. Once an order has entered processing, cancellation may not be possible. Orders that have already been partially or fully delivered may not be eligible for a refund. Customers should contact our support team as soon as possible if there is an issue with an order.

8. Service Drops and Fluctuations

We do not guarantee that delivered followers, likes, views, subscribers, or other metrics will remain permanently unchanged. Numbers may decrease due to natural fluctuations, removals, platform updates, account changes, or actions taken by third-party platforms. Any refill or replacement guarantee will only apply when it is explicitly included in the purchased service.

9. Account Restrictions and Platform Actions

We are not responsible for account restrictions, suspensions, bans, reduced reach, content removal, or other actions taken by social media platforms or third-party websites. Customers acknowledge that using third-party promotion services may involve risks outside of our control.

10. Customer Information and Security

Customers are responsible for providing accurate and complete information when placing an order, including the correct profile, post, channel, or page URL. You should never provide passwords, authentication codes, private keys, or other sensitive login credentials unless a service explicitly and legitimately requires them. We are not responsible for problems caused by incorrect or incomplete information provided by the customer.

11. Incorrect Order Information

If a customer provides an incorrect username, URL, profile, post, channel, or other order information, we are not responsible for delivery to the wrong destination. Customers are responsible for carefully checking all order details before submitting an order.

12. Order Processing and Cancellation

Once an order has entered processing, it may not be possible to cancel or modify it. We reserve the right to refuse, cancel, or partially cancel an order if the requested service cannot be safely, technically, or reasonably fulfilled. In such cases, any applicable refund will be handled according to our Refund Policy.

13. Third-Party Platform Changes and Downtime

Our services may depend on third-party platforms such as social media networks, websites, APIs, or other external services. Changes to their systems, algorithms, policies, APIs, security measures, or availability may cause delays, interruptions, reduced performance, or temporary suspension of a service. We are not responsible for circumstances caused by such third-party changes.

14. Prohibited and Abusive Use

Customers may not use our website or services for unlawful purposes, fraud, harassment, impersonation, scams, or any activity that violates applicable laws or the rules of the relevant third-party platform. We reserve the right to refuse service or terminate orders that we reasonably believe involve prohibited or abusive activity.

15. No Guarantee of Results

Our services are provided on an “as available” basis. We do not guarantee specific business results, revenue, sales, engagement rates, reach, account growth, monetization, or any other outcome beyond the service specifically described and purchased. Past performance or estimated results should not be considered a guarantee of future results.

16. Website Availability

We do not guarantee that our website or services will always be available, uninterrupted, secure, or error-free. Temporary maintenance, technical problems, server issues, security incidents, or circumstances beyond our control may affect website or service availability.

17. Customer Responsibility

The customer is solely responsible for ensuring that the use of our services is permitted under the laws applicable to them and under the rules of the relevant social media platform or website. By placing an order, the customer accepts responsibility for their use of the purchased service.

18. Limitation of Liability

To the maximum extent permitted by applicable law, we are not liable for indirect, incidental, special, or consequential losses resulting from the use of our website or services, including loss of revenue, business opportunities, account access, engagement, or reputation.

19. Service Changes and Availability

We reserve the right to discontinue, modify, replace, or temporarily suspend any service at any time. If a service becomes unavailable after an order has been placed and cannot reasonably be fulfilled, we may offer an alternative service or refund the affected portion of the order, at our discretion and in accordance with our Refund Policy.

20. Acceptance of These Terms

By using our website or placing an order, you confirm that you have read, understood, and agreed to these Terms of Service. If you do not agree with any part of these terms, you should not use our website or purchase our services.